Returns & Exchanges
At Coody, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or process a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.
Drop Off the Shipment
Take your package to the nearest authorized carrier location or schedule a pickup to begin the transit process back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing